FAQ

A: IndiCurate was born out of a deep-seated passion to connect Indians settled across the globe with the richness of their heritage. Our vision is to provide access to Indian products throughout the year, bridging the trend gap and offering a platform for Indian homegrown brands to shine. We are on a mission to showcase the best of India to the world, weaving a tapestry that resonates with the diaspora's stories of work, study, and cultural diversity.

A: IndiCurate is a fusion of "India" and "Curation." It represents a meticulously curated platform that showcases the pinnacle of Indian craftsmanship across various categories to a global audience. It's not just a name; it's a promise to bring the essence of India to the world through conscious curation.

A: IndiCurate sources its products directly from Indian homegrown brands committed to innovation, quality, and the timeless essence of Indian art and craft. Each collection reflects the evolving legacy of Indian craftsmanship, passed down through generations.

A: We offer a diverse array of products, bringing the best of Indian craftsmanship to your doorstep. From apparel for men, women, and children to accessories and home & living items, our collections aim to immerse consumers in the true essence of India.

A: Placing an order is a journey through craftsmanship. Select your desired product, delve into the detailed descriptions, size charts, and care instructions. After making your choice, proceed to checkout, where you can input your delivery details. We accept Visa, Mastercard, Apple Pay, and PayPal, ensuring a secure transaction experience.

A: We dispatch products directly from India, with a commitment to swift delivery. Each item undergoes rigorous quality checks before packaging. As most orders are handmade, it may take longer to ship, so be sure to check the "Shipping Info" on the product screen for estimated arrival times.

A: All taxes are included in the prices displayed on our site. What you see is what you pay.

A: Shipping rates are calculated based on package dimensions and weight, displayed during checkout. Refer to our Shipping section for detailed information.

A: We believe in the quality of our products. While we do not generally offer exchanges or returns, if you receive a damaged product, reach out to us within 24 hours with relevant pictures, and our support team will assist you promptly.

A: If an item is SOLD OUT, it means the last piece has found a home. Members can opt to WAITLIST items, but the availability is not guaranteed. We'll explore the possibility of producing more units but can't promise replenishment.

A: The IndiCurate team will keep you updated on your order status via the email you provided during registration. Additionally, you can track your order through the "Track my order" link on the bottom of our website.

A: Our dedicated customer support team is just a call or an email away. Reach us at [provide contact details] or email us at support@indicurate.com . We aim to respond within 24 hours to ensure a seamless shopping experience for you.

A: We prioritize the security of your information. For details, refer to our Privacy Policy section, where we outline our commitment to safeguarding customer data.

A: Immerse yourself in our community by following @indicurate on Instagram, LinkedIn, and Facebook. If you're a brand looking to collaborate, check out our "Partner with Us" section. Subscribe to our mailing list for updates on upcoming events and promotions, and become a part of our journey to celebrate the best of India with the world.